furrion fireplace manual

Furrion Fireplace Manual: Comprehensive Guide

Welcome to the definitive resource for your Furrion fireplace! This manual consolidates troubleshooting, operation, and maintenance insights
from fellow RV enthusiasts, ensuring optimal performance and longevity of your heating appliance.

Discover solutions for common issues like sensor blockages, soundbar connectivity, and error codes, alongside detailed cleaning procedures
to maintain peak efficiency. This guide empowers you to confidently address any challenge with your Furrion fireplace.

Furrion fireplaces have rapidly become a popular amenity in recreational vehicles, offering a blend of aesthetic appeal, convenient heating, and integrated entertainment features. These units are designed to provide a cozy ambiance and supplemental warmth, enhancing the overall RV experience. However, like any sophisticated appliance, understanding its operation and potential issues is crucial for maximizing its benefits.

This section serves as an introductory overview to Furrion fireplaces, acknowledging their increasing presence in models like the Gulfstream Bunkhouse. Common concerns often revolve around the soundbar functionality, particularly RCA and HDMI connectivity, and ensuring the fireplace receives adequate power. A frequently encountered problem involves the sensor eye being obstructed, preventing heat activation.

This manual aims to demystify these aspects, providing a centralized resource for owners seeking to troubleshoot, maintain, and fully utilize their Furrion fireplace. We’ll explore common error codes and offer practical solutions, drawing from shared experiences within the RV community.

Understanding Your Furrion Fireplace Model

Furrion offers a range of electric fireplaces, with popular sizes including 30″ and 42″ models. Recognizing your specific unit is the first step towards effective operation and troubleshooting. Key features often include adjustable flame height and heat output, integrated sound systems with Bluetooth connectivity, and remote control functionality. However, variations exist, particularly concerning soundbar input options – RCA (red, yellow, white) and HDMI.

Many users report issues with the soundbar, requiring adjustments to cable connections (TV or DVD input) or the use of adapters for headphone ports. Some models necessitate a receiver for optimal HDMI performance. Furthermore, understanding the location of the sensor eye, typically on the upper left side, is vital, as obstructions prevent heat activation.

Before diving into troubleshooting, identify your model number and consult the original documentation. This manual supplements those resources, offering community-sourced insights and solutions to common problems encountered by Keystone Travel Trailer and Fifth Wheel owners.

Safety Precautions

Prioritize safety when operating your Furrion fireplace. Always ensure proper ventilation and avoid obstructing the fan or ventilation system, as dust accumulation can lead to overheating. Regularly inspect the unit for any signs of damage, and immediately discontinue use if issues are detected.

Exercise caution when accessing the interior for cleaning; disconnect the power supply at the circuit breaker before commencing any maintenance. Never attempt repairs beyond your expertise – consult a qualified technician for complex issues. Be mindful of potential electrical hazards and avoid contact with internal components.

Keep flammable materials away from the fireplace’s vicinity. Regularly check the sensor eye for obstructions, as a blocked sensor can prevent the heat from shutting off, posing a fire risk. Adhering to these precautions ensures safe and enjoyable operation of your Furrion fireplace.

Operation & Features

Explore the full potential of your Furrion fireplace! This section details powering the unit, adjusting flame and heat, utilizing the sound system,
and mastering remote control functions for a cozy ambiance.

Powering On/Off Your Fireplace

Initial Power-Up: Ensure your RV’s main power supply is active. Locate the fireplace’s power switch, typically found on the unit itself or a nearby control panel. Toggle the switch to the “On” position. You should observe the control panel illuminating, indicating the fireplace is receiving power.

Standard Operation: Utilize the remote control or the manual controls on the fireplace to activate the heating and flame effects. A simple press of the power button initiates the system. Observe the flame display to confirm activation.

Shutdown Procedure: To power down, press the power button on the remote or the fireplace unit. Confirm the flame display extinguishes and the control panel darkens. Remember to switch off the main power switch if prolonged inactivity is anticipated. Important Note: Always ensure nothing obstructs the sensor eye located on the top left side; blockage prevents heat activation.

Try turning the fireplace off, then on, if initial power-up fails.

Adjusting Flame Height and Heat Output

Flame Height Control: Your Furrion fireplace offers adjustable flame height for customized ambiance. Utilize the “Flame Up” and “Flame Down” buttons on the remote control or the fireplace’s control panel. Cycle through the available levels to achieve your desired visual effect. Observe the flame display for immediate feedback.

Heat Output Regulation: Adjust the heat output using the “Heat Up” and “Heat Down” buttons. The fireplace typically features multiple heat settings, ranging from low to high. Monitor the room temperature to find a comfortable level. Remember the sensor eye must be clear for heat to function.

Combined Adjustment: You can operate the flame effect independently of the heat. Enjoy the visual warmth without activating the heating element, or vice versa. Experiment with different combinations to optimize comfort and energy efficiency.

If heat isn’t working, double-check for sensor blockage!

Using the Sound System

Soundbar Activation: Your Furrion fireplace integrates a sound system for enhanced entertainment. Ensure the soundbar is properly connected via RCA or HDMI. Power on the fireplace and select the “Audio” or “Sound” function on the remote or control panel.

Input Selection: Cycle through available input sources – typically TV, DVD, and Bluetooth. If using RCA connections, verify the cables are securely connected to both the fireplace and your source device. For HDMI, a receiver may be necessary for optimal functionality.

Bluetooth Pairing: Activate Bluetooth on your device and search for available connections. Select “Furrion Soundbar” to pair. Once connected, enjoy wireless audio streaming. Troubleshooting tip: remove RCA cables or switch inputs if experiencing issues.

Consider an adapter for headphone ports on your TV!

Remote Control Functions

Power & Flame Control: The remote facilitates effortless operation. The power button toggles the fireplace on/off. Dedicated buttons adjust flame height and intensity, creating the desired ambiance. Utilize the heat control buttons to regulate temperature output, selecting from various heat levels or disabling heat altogether.

Sound System Management: Remote buttons control volume, mute, and input selection for the integrated sound system. Cycle through TV, DVD, and Bluetooth modes. Ensure proper soundbar connectivity for optimal audio performance.

Additional Features: Explore functions like backlight control and potentially customizable settings. If unresponsive, check battery levels and ensure a clear line of sight to the fireplace’s receiver. Remember to turn the fireplace off then on if issues persist.

Troubleshooting Common Issues

Encountering problems? This section provides targeted solutions for frequent concerns, including power failures, heat malfunctions, sound issues, and deciphering error codes.

Fireplace Not Turning On: Sensor Blockage

A common culprit for a non-functional Furrion fireplace is a blocked sensor eye. Located on the upper left side of the fireplace unit, this sensor detects operation and prevents heating if obstructed. Even seemingly minor obstructions, like the protective paper tag left during manufacturing, can completely disable the heat function.

Troubleshooting Steps: First, visually inspect the sensor area for any visible obstructions. Carefully remove any packaging materials or debris. A simple test is to turn the fireplace off and then back on after clearing the sensor. If the issue persists, double-check for anything subtly blocking the sensor’s line of sight. Remember, even a partially obscured sensor can prevent operation. This is often the quickest and easiest fix for a fireplace that won’t generate heat despite appearing to function otherwise.

Important Note: Always ensure the fireplace is powered off before inspecting or cleaning the sensor area.

No Heat Output Despite Flames

Experiencing visible flames without accompanying heat is a frustrating, yet common, issue with Furrion fireplaces. This often indicates a problem with the internal fan or ventilation system, preventing the warmed air from circulating effectively. While the heating elements may be active, the lack of airflow negates their warming effect.

Troubleshooting Steps: Begin by thoroughly cleaning the fan and ventilation system. Accumulated dust and debris significantly impede airflow. Use a compressed air canister to dislodge any obstructions within the fan housing and vents. Ensure the vents aren’t blocked by furniture or other items. If cleaning doesn’t resolve the issue, inspect the circuit breaker dedicated to the fireplace to confirm adequate power supply. A failing fan motor could also be the cause, requiring professional repair.

Caution: Disconnect power before attempting any cleaning or inspection of internal components.

Soundbar Connectivity Problems (RCA/HDMI)

Furrion fireplace soundbar connectivity issues, particularly with RCA and HDMI connections, are frequently reported by users. A common scenario involves the soundbar attempting to draw input from both the TV and DVD ports simultaneously, causing conflicts and audio failure. The HDMI port often functions correctly only when connected to an external receiver, bypassing the direct TV connection.

Troubleshooting Steps: Access the soundbar’s internal wiring (typically secured by eight screws). Carefully disconnect or redirect the RCA cables (red, yellow, white) to either the TV or the DVD input – not both. An adapter may be necessary to connect the RCA cables to the TV’s headphone port. If HDMI is preferred, utilize a receiver for optimal performance. Ensure all connections are secure and properly seated.

Error Codes and Their Meanings

Furrion fireplaces utilize error codes to diagnose internal issues, providing valuable clues for troubleshooting. While a comprehensive list isn’t readily available in official documentation, user experiences highlight recurring codes and their likely causes. A frequently encountered code often indicates a sensor blockage, preventing the heating element from activating. This is typically resolved by ensuring nothing obstructs the sensor “eye” located on the fireplace’s upper left side.

Common Solutions: Carefully inspect and remove any obstructions, such as fallen paper tags. Attempt a power cycle – turning the fireplace off and then back on. If the error persists, check the circuit breaker to confirm adequate power supply. Further investigation may require professional assistance, as some codes signify more complex internal malfunctions. Document the error code for accurate support requests.

Important: Refer to Furrion support for a complete error code list.

Maintenance & Cleaning

Regular upkeep ensures optimal performance and longevity. Accessing the interior requires removing the front panel, while cleaning the fan and ventilation system is crucial.

Accessing the Interior for Cleaning

To begin the cleaning process, carefully remove the fireplace’s front panel. Typically, this involves locating and removing eight screws securing the soundbar to the unit. Once the screws are removed, gently detach the soundbar to reveal the interior components. Be mindful of the RCA cables (red, yellow, and white) – these may be connected to both the TV and DVD input, requiring careful disconnection or rearrangement.

Consider utilizing a small adapter that plugs into the RCA cables and then into your TV’s headphone port if experiencing connectivity issues. Remember, the HDMI port may only function correctly when used with a receiver. Prior to disassembly, it’s wise to document the cable connections with a photograph for easy reassembly. This access allows for thorough cleaning of the fan and internal areas, vital for maintaining efficient operation.

Cleaning the Fan and Ventilation System

A clogged fan is a frequent cause of fireplace malfunctions. After accessing the interior, focus on the fan and surrounding ventilation system. Utilize a compressed air nozzle to dislodge accumulated dust and debris from the fan blades and housing. Pay close attention to areas that are less visible, as these tend to accumulate the most buildup.

Thoroughly clean all around the fan, ensuring no obstructions remain. Many users have reported successful operation restoration simply by cleaning the fan; If the fan appears excessively dirty, consider using a soft brush alongside the compressed air to loosen stubborn particles. Regular cleaning of the ventilation system ensures optimal airflow and prevents overheating, contributing to the fireplace’s longevity and safe operation.

Dust Removal Techniques

Effective dust removal is crucial for maintaining your Furrion fireplace’s performance. Begin by disconnecting the fireplace from its power source for safety. A soft-bristled brush is ideal for gently dislodging dust from delicate components. Compressed air is highly effective, but use it cautiously to avoid forcing dust deeper into the system.

Focus on areas like the heating elements, ventilation openings, and the interior of the glass front panel. A vacuum cleaner with a brush attachment can also be used, but maintain a low suction setting to prevent damage. Regularly wiping down exterior surfaces with a microfiber cloth will prevent dust buildup. Consistent dust removal ensures efficient operation and prolongs the lifespan of your fireplace.

Cleaning the Glass Front Panel

Maintaining a clear view of the flames requires regular cleaning of the glass front panel. Always ensure the fireplace is completely cool and disconnected from power before beginning. Avoid abrasive cleaners, as they can scratch the glass. A mixture of warm water and a mild dish soap is generally sufficient for removing smudges and light residue.

Apply the solution with a soft microfiber cloth, gently wiping in circular motions. For stubborn stains, a specialized glass cleaner designed for fireplaces can be used, following the manufacturer’s instructions carefully. After cleaning, dry the glass thoroughly with a clean, dry microfiber cloth to prevent streaks. Regular cleaning enhances the aesthetic appeal and ensures optimal visibility of the flames.

Advanced Troubleshooting

Delve into complex issues! This section addresses soundbar integration with TV/DVD inputs, power supply checks, and resolving fireplace cycling problems.

Addressing Soundbar Issues with TV/DVD Input

Diagnosing and resolving soundbar connectivity problems when utilizing TV or DVD inputs requires careful attention to cabling and settings. Many users have encountered situations where the soundbar doesn’t function correctly when connected to both inputs simultaneously. A common fix involves physically removing the RCA cables (red, yellow, and white) or dedicating them exclusively to either the TV or DVD input – avoid cross-wiring.

Consider utilizing an adapter that plugs into the RCA cables and then connects to your TV’s headphone port as a potential workaround. It’s important to note that HDMI functionality often requires a separate receiver for optimal performance. If you’re experiencing issues, ensure the cables are securely connected and test different input combinations to isolate the problem. Remember to consult your TV and DVD player manuals for compatible audio output settings.

Checking Circuit Breaker and Power Supply

Ensuring a stable power supply is crucial for Furrion fireplace operation. If your fireplace isn’t powering on, begin by verifying the dedicated circuit breaker hasn’t tripped. Locate your RV’s electrical panel and inspect the breaker corresponding to the fireplace; reset it if necessary. Confirm the fireplace is receiving power by testing the outlet with another device – a lamp or phone charger, for example.

Inspect the power cord for any visible damage, such as cuts or fraying. A damaged cord can interrupt the power supply and pose a safety hazard. If the outlet tests positive but the fireplace remains unresponsive, there might be an internal power supply issue requiring professional attention. Always disconnect the fireplace from the power source before conducting any inspections or repairs.

Fireplace Cycling On and Off Repeatedly

Frequent on-off cycling often indicates a sensor issue or airflow obstruction. The most common culprit is a blocked sensor eye, typically located on the upper left side of the fireplace. Carefully inspect this area, removing any obstructions like packaging tags or dust accumulation. Even a partially obscured sensor can trigger the cycling behavior.

Insufficient airflow can also cause this problem. Ensure the ventilation system isn’t blocked by furniture or other items. A dirty fan, discussed in the maintenance section, can restrict airflow. If the issue persists after addressing these points, a faulty thermostat or internal component might be responsible, necessitating professional diagnosis and repair.

Warranty Information

Understand your Furrion fireplace’s warranty coverage for peace of mind. This section details claim processes, contact information, and what is protected against defects.

Understanding Your Warranty Coverage

Furrion fireplaces are backed by a limited warranty, protecting against manufacturing defects in materials and workmanship. The duration of coverage varies depending on the specific model and date of purchase, so retaining your original proof of purchase is crucial. Generally, the warranty covers components like the heating element, flame effect system, and electronic controls.

However, it’s important to note that the warranty does not cover damage resulting from misuse, improper installation, lack of maintenance, or acts of nature. Modifications to the fireplace will also void the warranty. Specifically, issues arising from incorrect RCA or HDMI connections, as experienced by some Gulfstream bunkhouse owners, may not be covered if deemed a result of user configuration.

Before submitting a claim, thoroughly review the warranty documentation for a complete list of exclusions and limitations. Addressing simple issues like sensor blockages or power supply checks yourself can save time and ensure a smoother claim process if a genuine defect is identified.

Contacting Furrion Support

For dedicated assistance with your Furrion fireplace, several avenues of support are available. The Furrion website (furrion.com) provides a comprehensive FAQ section, troubleshooting guides, and downloadable manuals. You can also submit a support request through their online portal, detailing your issue and providing your fireplace model number and purchase date.

Direct contact with Furrion’s customer service team is possible via phone. Check the website for the most up-to-date contact number, as it may vary by region. Be prepared to provide detailed information about your fireplace and the problem you’re experiencing.

Many RV owners find helpful advice and shared experiences on online forums dedicated to Keystone Travel Trailers and Fifth Wheels. While not official Furrion support, these communities can offer valuable insights and potential solutions. Remember to verify any advice received from forums before implementing it.

Warranty Claim Process

Initiating a warranty claim for your Furrion fireplace requires careful documentation and adherence to Furrion’s guidelines. First, gather proof of purchase, including the original receipt or invoice, and your fireplace’s model and serial number. Thoroughly document the issue with detailed descriptions and, if possible, photographs or videos demonstrating the defect.

Contact Furrion Support (see previous section) to obtain a Return Merchandise Authorization (RMA) number. This number is crucial for tracking your claim and ensuring proper processing. Pack the fireplace securely, including all original packaging if available, and ship it to the address provided by Furrion.

Furrion will inspect the fireplace upon receipt. If the issue is covered under warranty, they will either repair or replace the unit at their discretion. The turnaround time for warranty claims can vary, so patience is advised. Keep your shipping tracking information for reference.

Furrion Fireplace Specific Models

Explore tailored guidance for your Furrion fireplace! This section details unique features, troubleshooting, and maintenance tips for the 42″, 30″, and Bluetooth-enabled models.

Furrion 42″ Electric Fireplace

The Furrion 42″ Electric Fireplace is a popular choice for RV owners, offering both warmth and ambiance. A frequently reported issue involves the soundbar connectivity, often requiring users to physically access the unit by removing the faceplate (secured by eight screws) to manage the RCA cables.

Ensure cables aren’t connected to both the TV and DVD input simultaneously; an adapter for the headphone port on your TV might be necessary. HDMI functionality is often best achieved through a receiver. A critical point to remember is the sensor eye located on the top left side – even a small obstruction, like a fallen paper tag, can prevent the heat from activating.

Regular cleaning is vital. Accessing the interior for cleaning requires removing panels, and utilizing compressed air to clear the fan and ventilation system is highly recommended. Don’t dismiss a simple power cycle (off then on) or checking your circuit breaker as initial troubleshooting steps.

Furrion 30″ Electric Fireplace

The Furrion 30″ Electric Fireplace, while smaller than its 42″ counterpart, shares many of the same operational characteristics and potential issues. Owners frequently encounter problems with the fireplace failing to turn on, often stemming from a blocked sensor eye situated on the upper left side of the unit. Even minor obstructions, like packaging material, can disable the heating function.

Like the 42″ model, soundbar connectivity can be problematic, necessitating physical access to the rear of the unit to manage RCA cable connections. Avoid connecting cables to both TV and DVD inputs concurrently; a headphone adapter may resolve compatibility issues. Thoroughly cleaning the fan and ventilation system with compressed air is crucial for optimal performance.

Before seeking more complex solutions, always attempt a power cycle and verify the circuit breaker hasn’t tripped. Remember to document any recurring issues to facilitate warranty claims or support requests.

Furrion Fireplace with Bluetooth

Furrion fireplaces featuring Bluetooth connectivity offer enhanced audio integration, but introduce unique troubleshooting considerations. While core functionality – flame adjustment, heating, and basic operation – mirrors other models, Bluetooth pairing and sound quality issues are common. Ensure your source device is within range and that no other Bluetooth devices are interfering with the connection.

Soundbar problems persist in these models, requiring careful RCA cable management. The advice regarding disconnecting cables from multiple inputs (TV and DVD) remains relevant. Beyond standard troubleshooting, check for firmware updates for both the fireplace and your Bluetooth source.

Remember the sensor blockage issue; a covered sensor prevents heat activation. Regular cleaning of the fan and ventilation system is vital for consistent performance. Document any Bluetooth-specific problems when contacting Furrion support.